Cookie Policy
Understanding how duxukyo uses tracking technologies
What Are Cookies and Tracking Technologies
Cookies are small text files that websites place on your device when you visit them. At duxukyo, we use various tracking technologies including cookies, web beacons, and similar tools to enhance your experience with our AI-driven expense categorization services.
These technologies help us understand how you interact with duxukyo.com, remember your preferences, and provide personalized service recommendations. Think of them as digital breadcrumbs that help us create a more tailored experience for your business needs.
Important: We believe in transparency about our data practices. This policy explains exactly what information we collect, how we use it, and how you can control these settings.
Types of Tracking Technologies We Use
Essential Cookies
These are necessary for our website to function properly. They enable core features like secure login to your expense categorization dashboard, maintaining your session, and ensuring our AI services operate correctly.
Functional Cookies
These remember your preferences and settings, such as your preferred currency format, categorization rules, and dashboard layout. They make your experience more convenient by maintaining your customizations.
Analytics Cookies
We use these to understand how visitors use our website and services. This helps us identify which features are most valuable and where we can improve our AI categorization accuracy and user interface.
Marketing Cookies
These help us deliver relevant information about our services and measure the effectiveness of our marketing efforts. They also prevent you from seeing the same promotional content repeatedly.
How We Use Tracking Information
Service Enhancement
Your interaction data helps us refine our AI algorithms for better expense categorization accuracy. When we see patterns in how users correct or approve our automated categorizations, we can improve the system for everyone.
Performance Monitoring
We track technical performance metrics to ensure our services run smoothly. This includes monitoring response times, identifying potential system issues, and optimizing our infrastructure for better reliability.
- Analyzing which expense categories are most commonly used by businesses in New Zealand
- Understanding which features of our AI system provide the most value to users
- Identifying technical issues or slow-loading pages that need attention
- Measuring how effectively our categorization suggestions match user expectations
- Tracking which help resources are most useful for new users
Data Retention Periods
Different types of tracking data are retained for varying periods based on their purpose and legal requirements:
We regularly review and purge outdated information according to these schedules. You can request deletion of your tracking data at any time by contacting our support team.
Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these options in your browser's privacy or security section. Here's what you can usually do:
- Block all cookies (though this may affect website functionality)
- Block third-party cookies only
- Delete existing cookies from your device
- Set up notifications when websites want to store cookies
- Create exceptions for specific websites you trust
Impact of Disabling Cookies
While you can use our website with cookies disabled, some features may not work optimally. For instance, you might need to re-enter your preferences each time you visit, and our AI system may not remember your categorization patterns for improved accuracy.
Note: Essential cookies required for security and basic functionality cannot be disabled while using our services, as they're necessary for protecting your financial data and maintaining your session security.
Third-Party Services
We work with selected third-party services to enhance our offerings. These partners may also use tracking technologies when you interact with their services through our platform:
- Analytics providers who help us understand website performance and user behavior
- Security services that protect against fraud and unauthorized access
- Communication tools that enable customer support and service notifications
- Payment processors that facilitate secure financial transactions
Each of these partners operates under their own privacy policies, which we encourage you to review. We only work with providers who maintain high standards for data protection and user privacy.
Updates to This Policy
As our services evolve and regulations change, we may update this cookie policy. When we make significant changes, we'll notify active users through email and display a notice on our website for at least 30 days.
Minor updates, such as clarifications or formatting improvements, may be made without prior notice. We recommend checking this page periodically to stay informed about our current practices.
Questions About Our Cookie Policy?
We're here to help clarify any aspects of our data practices.
Email: contact@duxukyo.com
Phone: +64 9 636 5410
Address: 30 Sandringham Street, St Clair, Dunedin 9012, New Zealand